DELIVERY TO:

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 3-4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 5 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 2-4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4-5 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 6-8 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4-5 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 2-3 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 3-6 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 5-6 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 3 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Attention! Taxes and custom fee may add. Buyer are responsible for paying all fees and taxes.
Delivery time: about 6-8 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 3-4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Attention! Taxes and custom fee may add. Buyer are responsible for paying all fees and taxes.
Delivery time: about 3-6 working days.

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Attention! Taxes and custom fee may add. Buyer are responsible for paying all fees and taxes.
Delivery time: about 6-8 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 5-6 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Attention! Taxes and custom fee may add. Buyer are responsible for paying all fees and taxes.
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

OMNIVA Locker
Collect you parcel with ordered goods at a time of your convenience at a chosen Omniva locker. Omniva lockers work 24/7.
When your parcel has been delivered to the Omniva locekr, you will be notified about that by SMS and/or e-mail. You can collect your goods from the Omniva locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
Delivery time: about 1-2 working days.
FREE for orders over € 150

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 2-3 working days.
FREE for orders over 150 €

DPD Pickup
Collect you parcel with ordered goods at a time of your convenience at a chosen DPD Pickup parcelshop or locker.
DPD Pickup lockers work 24/7. Individual DPD Pickup parcelshops may have different working hours, therefore please check before coming to collect your parcel.
When your parcel has been delivered to the DPD Pickup parcelshop or locekrs, you will be notified about that by SMS and/or e-mail. You can collect your goods from the DPD Pickup parcelshop or locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
When collecting your parcel at a DPD Pickup parcelshop, you will have to type the PIN code received by SMS or show your personal identity document. When collecting your parcel at a DPD Pickup locker, you will have to type the PIN codes received by SMS.
In case you notice any package damage at the time of delivery:
Together with the Pickup parcelshop staff fill out a package damage statement.
Contact customer support by calling +370 5 210 67 77 (if you collect your parcel from a DPD Pickup parcelshop).
Delivery time: about 1-2 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 1-2 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

OMNIVA Locker
Collect you parcel with ordered goods at a time of your convenience at a chosen Omniva locker. Omniva lockers work 24/7.
When your parcel has been delivered to the Omniva locekr, you will be notified about that by SMS and/or e-mail. You can collect your goods from the Omniva locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
Delivery time: about 1-2 working days.
FREE for orders over € 75

DPD Pickup
Collect you parcel with ordered goods at a time of your convenience at a chosen DPD Pickup parcelshop or locker.
DPD Pickup lockers work 24/7. Individual DPD Pickup parcelshops may have different working hours, therefore please check before coming to collect your parcel.
When your parcel has been delivered to the DPD Pickup parcelshop or locekrs, you will be notified about that by SMS and/or e-mail. You can collect your goods from the DPD Pickup parcelshop or locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
In case you notice any package damage at the time of delivery:
Together with the Pickup parcelshop staff fill out a package damage statement.
Contact customer support by calling +370 5 210 67 77 (if you collect your parcel from a DPD Pickup parcelshop).
Delivery time: about 1-2 working days.
FREE for orders over 40 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 1-2 working days.
FREE for orders over 200 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 3-5 working days.
FREE for orders over 150 €

DPD Parcel Locker
Collect you parcel with ordered goods at a time of your convenience at a chosen DPD Pickup parcelshop or locker.
DPD Pickup lockers work 24/7. Individual DPD Pickup parcelshops may have different working hours, therefore please check before coming to collect your parcel.
When your parcel has been delivered to the DPD Pickup parcelshop or locekrs, you will be notified about that by SMS and/or e-mail. You can collect your goods from the DPD Pickup parcelshop or locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
When collecting your parcel at a DPD Pickup parcelshop, you will have to type the PIN code received by SMS or show your personal identity document. When collecting your parcel at a DPD Pickup locker, you will have to type the PIN codes received by SMS.
In case you notice any package damage at the time of delivery:
Together with the Pickup parcelshop staff fill out a package damage statement.
Contact customer support by calling +370 5 210 67 77 (if you collect your parcel from a DPD Pickup parcelshop).
Delivery time: about 2-3 working days.
FREE for orders over 40 €

OMNIVA Locker
Collect you parcel with ordered goods at a time of your convenience at a chosen Omniva locker. Omniva lockers work 24/7.
When your parcel has been delivered to the Omniva locekr, you will be notified about that by SMS and/or e-mail. You can collect your goods from the Omniva locker within 7 calendar days. If ordered goods are not collected during this period, they will be returned to the seller.
Delivery time: about 2-3 working days.
FREE for orders over € 40

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 2-3 working days.
FREE for orders over 40 €

You Collect The Goods
Order can be picked up at Newcrush store, islandijos pl. 7, Kaunas. We will inform you about the finished goods. by mail. You can pick up the goods within 5 business days, otherwise your order will be considered canceled.
Opening hours: I-V: 9:00 - 19:00
Attention: Goods can only be picked up by the person who placed the order or the person indicated at the time of ordering. It is therefore necessary to have a personal identification document when you pick up the goods.
FREE

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Attention! Taxes and custom fee may add. Buyer are responsible for paying all fees and taxes.
Delivery time: about 6-8 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 2-4 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 6-8 working days.
FREE for orders over 150 €

Registered Mail Parcel
Delivery of goods by registered parcel via Post.
If you need tracking number of the shipment please email us: [email protected]
Delivery time: about 5-7 working days.
FREE for orders over 150 €

DPD Courier
DPD courier will deliver your parcel to your home, office or any other address you selected.
At the time of delivery you will have to show your personal identity document to the courier, if requested.
Delivery time: about 5-7 working days.
FREE for orders over 150 €
The shipment pick-up day is counted as day 0. Please note that the shipment delivery date is indicative. The deadline is calculated in working days.
Information about order shipment / collect
When the order is prepared to collect at BIOFIRST clinic, we will inform you via e-mail and SMS, with information you specified in the order.
By selecting the delivery to Lithuania Post, the post will inform you about the received item by SMS or message in the mailbox.
When you choose delivery via courier service, the courier will inform you with the call before delivering the goods.
If you choose a delivery to the OMNIVA/DPD self-service terminal, you will receive an SMS with the information about the withdrawal.
Returns
1. Goods shall be replaced or returned in accordance with the applicable legal acts of the Republic of Lithuania. The cost of returning the goods of the appropriate quality is borne by the Buyer.
2. In order to return a low-quality or high-quality product, the Buyer must contact the Seller and the e-mail address [email protected] and give a clear statement of return of the goods and indicate their name, address, telephone number, date of purchase, desired return the name and quantity of the goods.
3. When returning the goods to the Seller, the following conditions must be met:
3.1. the returned goods must be in the original tidy package (this item does not apply in case of return of the defective goods);
3.2. the product must be undamaged by the Buyer;
3.3. the goods must not be used, have lost their commercial appearance (undamaged labels, non-teared protective films, etc.) (this item does not apply in case of return of defective goods);
3.4. the returned item must be the same as the item received by the Buyer;
3.5. returning the goods must be accompanied by a receipt and a completed return document.
4. By refusing the contract (returning the goods), the Buyer shall send or deliver the goods to the Seller immediately and no later than within 14 (fourteen) days from the date of submission of the notice of return to the Seller.
5. The goods shall be replaced or the money paid for them shall be returned to the Buyer within 14 (fourteen) days from the day of returning the goods.
6. The Seller may not return the sums paid to the Buyer until the goods are returned to the Seller or until the Buyer provides proof that the goods have been shipped to the Seller.
7. The Seller shall have the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods specified in this Part of the Rules.
8. The Buyer can deliver the returned goods at Studentų g. 37, Kaunas (Biofirst Clinic), on working days from 9.00 to 16.00 hours, or by courier.
If you have any questions, please contact [email protected] or tel. +370 (618) 88 860 (I-V 8:00 – 17:00)